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TidyDeckTeam
Level 1

ACH Payments

Can anyone please provide a breakdown for ACH and card fees for customers per transaction in QuickBooks Online?

 

What is the charge for the vendor using ACH and Credit/Debit?

6 Comments
john-pero
Community Champion

ACH Payments

$0/MONTH
Bank transfer (ACH) Free1
Card swiped 2.4% + 25¢
Card invoiced 2.9% + 25¢
Card keyed in 3.4% + 25¢

https://quickbooks.intuit.com/oa/try-quickbooks/invoice/?cid=ppc_G_e_US_.Payments_US_GGL_Brand_Payme...

 

Customers pay nothing to use. Cost is all to you.   Anything else, a little harder maybe, something that can't be found from google?

 

versoLLC
Level 1

ACH Payments

FYI, I was just charged $10 for ACH and was told it will now be a standard fee of 1% up to $10 on all ACH transfer.

BettyJaneB
QuickBooks Team

ACH Payments

Thanks for joining us today, @versoLLC.

 

I'd like to help share some information about the standard fee for ACH transfer in QuickBooks Online.

 

If you're using the Next-Day ACH transfer, a 1% (not to exceed $10) fee applies to each transaction you select for next-day ACH deposit. To get more insights about QuickBooks Payments fees, please read through these links:

However, yo provide you an in-depth discussion with this matter, I'd recommend getting in touch with our QuickBooks Payments Team. They have the ability to pull up your account in a secure environment and provide details about the charge that you receive. 

 

This should get you on track, versoLLC.

 

You can always post again here in the Community, should you have any other questions concerning payments. Helping you is my priority. Have a good one!

versoLLC
Level 1

ACH Payments

I just called Quickbooks for the second time to confirm, and there is a new fee schedule.

https://quickbooks.intuit.com/payments/legal/TOC102017/standard-pricing-schedule-may2019/

 

For customers starting on May 20, 2019 onward, there are NO free ACH options. New fee is 1% (not to exceed $10) for any kind of ACH.

 

Without the free option, I won't be using this service. 

 

Thanks

 

Cescarbr
Level 2

ACH Payments

And now in March a 200% increase in ACH fees going from $1 to $3.  With the situation our small business is now in with the country shut down this is outrageous.  Intuit should step up and help small businesses and do their part.  A 200% increase is just being greedy, plain and simple!!  The ACH fee used to be .50, then went to $1, but now $3 per transaction.  

Fiat Lux - ASIA
Level 15

ACH Payments

@Cescarbr  

If you are looking for a lower fee. They support QBO

https://melio.grsm.io/quickbooks

https://veem.grsm.io/veems

 

Hope it helps.

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