It's possible that the New vendor button isn't available to you due to permission settings within your company, Paige. I'll provide some insights on this matter and offer troubleshooting steps if you have been assigned this role in QuickBooks.
In QuickBooks, the primary administrator is the main user who has full access to all aspects of the account. They are responsible for managing all users and performing other administrative tasks.
You can check with the primary administrator if your role includes this capability. Only users with the appropriate permissions can manage user profiles in QuickBooks Online. For additional information on the various options, refer to this article: User roles and access rights.
However, if you have the permission to manage vendors in QuickBooks, I'd recommend accessing your account using a private window. This way, we can determine whether the issue is related to your browser's cache.
Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If you can see the New vendor button, clear the browser's cache. This action will remove all data from your browser and enhance its performance. You can also use other supported browsers as an alternative.
Afterward, you can check out these articles on how to generate a report of all the payments made to a vendor throughout the year and save a monthly expense report:
Let me know if you have further questions regarding new features or vendor concerns in QBO. We’re available 24/7 to help you. Stay safe and have a wonderful day ahead.
