Good day, jslpropertysolut.
Let me assist you in accepting payments.
I'd like to know if there's any message when they process the payment online. We can also do some troubleshooting steps that can help us fix this and so you can accept payments.
The first one is by using an incognito window. You can or your client copy the URL and paste it in the incognito address bar. You can also suggest clearing the cache. This also results in some issues in QuickBooks.
You can also reach out to our QuickBooks Self-Employed Support if this issue persists. They can further check what's causing why you can't accept payments online.
Leave a comment below if you need anything else. Looking forward to assisting you again.
