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Level 1

Applying a vendor credit to a bill that has already been paid

Applying a vendor credit to a bill that has already been paid.

I followed the steps, and have already created the Vendor Credit, Created the Deposit for the Refund, but the final step of using the "Pay Bill" recommendation doesn't work. There is no open bill. Just the overpayment/refund, which is a credit to the vendor. I want to match the deposit with the vendor credit. 

Also, the vendor credit is hitting outstanding amounts and messing up the vendor A/P

1 Comment
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Level 15

Applying a vendor credit to a bill that has already been paid

When you created the deposit, you should have used "Accounts Payable" and the vendor name as the source (from) account for the deposit.  Did you do it that way?

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