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Jmahoney
Level 1

Applying Credit Memo to Multiple Invoices

We are running QuickBooks Enterprise 2018.  We have a large volume customer to whom we have offered a discount of 5% of their monthly purchases exceeding $10,000.  We have calculated the first monthly discount and created a Credit memo for that amount.  The customer has now paid the shorted amount, but we have no way of applying the credit memo since it doesn’t relate to a specific invoice.  Is there a way to apply this volume discount?  I’m beginning to think we’d be better off having them pay in full and issuing them a monthly check for their discount.  Has anyone been able to make this work?

Thanks

Jim Mahoney

 

2 Comments 2
lynda
Community Champion

Applying Credit Memo to Multiple Invoices

Hi @Jmahoney:

 

You can not apply the full amount, but backspace and apply it in increments.  So when you check on it, it will try to apply the full amount.  Just change it to the percentage.

 

Lynda

lynda
Community Champion

Applying Credit Memo to Multiple Invoices

Hi again Jim:

 

As promised I wrote a post on this subject.  It will post tomorrow. Here is a sneak peek at the video.  The video is on QBO but the post will actually show a pic of the transaction in your program, QuickBooks Enterprise Solutions.

 

I hope that helps you out.  If you need more help, feel free to reach out to me.  I am more than happy to help you.

 

Lynda

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