Hi there, @Enzo.
I appreciate you reaching out to us regarding with this concern. Allow me to get this straightened out for you.
When it comes to customers bank transactions issues, all we have to do is to reach out to our Merchant Services Department so they can pull up your account and verify the cause of your concern. You can reach them through this number 800.558.9558 and they are open from Mon-Fri 5AM to 7PM Pacific Time.
Also, I'll send your feedback to our Developers. That way they'll be able to determine how we can help you run your business easier.
Please know that the Community is always here if you have any questions with QuickBooks.