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Level 1

Both Vendor and me pay 4% as fee ?

I'm from Vietnam, I have paid $400 from my US partner's invoice. As the currency exchange, it's $1= 23,153 VND (Vietnam Currency). But I paid in total 9,550,065 VND for this payment, as far as I calculate, I paid around %3.1. So I wonder is that exchange fee or Quickbooks charge both of users ?  

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QuickBooks Team

Both Vendor and me pay 4% as fee ?

Thank you for contacting us about the fee when processing an invoice in QuickBooks Online, linhmai2512.


Usually, fees when processing payments are taken from the employer side. And, if you're using an instant deposit, there's an additional 1% fee of the total amount for this process.


Check out this link for additional information: Get instant deposits in QuickBooks Online.


For further discussion, I recommend contacting our QuickBooks Merchant Service Team. They can check those charges and fees on your account. Please visit this page to select your subscription and chat with a representative: Contact Payments.


I'm adding these articles for additional information: 

Don't hesitate to post again if you need anything else with the fees and charges when processing invoice payments. I'm always glad to help you.

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