Yes, you can set up email notifications for payments received through QuickBooks Payments, Patricia.
All communications are sent to the email address listed in the Customer contact info in QuickBooks Online (QBO). If not provided, the Company info email is used. To set up payment notification emails, go to the Account and settings page. Next, follow the steps below:
- Login to your QuickBooks Online account.
- Navigate to the Gear icon and choose Account and Settings.
- Select the Company tile.
- Under the Company info section or Customer contact info, click the Email section.

- Enter your preferred email address.
- Once done, hit Save and then Done.
For future reference, refer to this article for common questions about how QuickBooks Payments deposits work: QuickBooks Payments FAQ.
Feel free to reach out if you have any questions about adding an email for payment notifications.