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warner-thesaunas
Level 1

Can anyone connect NOVO bank to QB? I was previously connected with Novo/QB but now, agents told me I need to request Novo be added. I will probably have to switch off QB

It's frustrating that QB Self-Employed can't connect with one of the top banks for small businesses. I have previously been connected so I'm not sure what the issue is. I've chatted with three separate agents and whenever their first two options don't work, they just quit responding.
3 Comments 3
Fiat Lux - ASIA
Level 15

Can anyone connect NOVO bank to QB? I was previously connected with Novo/QB but now, agents told me I need to request Novo be added. I will probably have to switch off QB

Afaik, Novo only supports QB Online. Explore Wise as another option.

https://wise.prf.hn/l/64dl92k

 

JonpriL
Moderator

Can anyone connect NOVO bank to QB? I was previously connected with Novo/QB but now, agents told me I need to request Novo be added. I will probably have to switch off QB

Hello @warner-thesaunas,

 

I'll share details about the connection of your bank in QuickBooks Self-Employed (QBSE).

 

Yes, @Fiat Lux - ASIA is correct, there isn't an integrated way to connect the NOVO bank in QBSE. Instead, let's send a request for the support of your bank by following the steps below:

 

  1. Go to the Gear icon.
  2. Under Transactions, select Connect bank.
  3. Select + Connect another account.
  4. Enter Novo in the Search text area.
  5. Scroll down the web page and select the Still can't find your bank? option.
  6. Type in the name and web address of your bank.
  7. Click Request.

 

For now, we can download a list of your transactions in a CSV format and import the file using the steps outlined in this article: Manually Import Transactions into QuickBooks Self-Employed.

 

You may also read through this article that'll help review your transactions to put them in the correct account category: Categorize and Match Online Bank Transactions in QuickBooks Self-Employed.

 

If there's anything else that I can help you with aside from working with your bank account and transactions, please let me know by commenting below. I'll be around ready to assist you. Take care always!

Billy-Novo
Level 1

Can anyone connect NOVO bank to QB? I was previously connected with Novo/QB but now, agents told me I need to request Novo be added. I will probably have to switch off QB

Hi from Novo! Are you still having this issue with QuickBooks and Novo?

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