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Level 1

Can you dispute charges from Your Quickbooks checking?

My card was compromised, can we dispute charges on our Quickbooks debit card
3 Comments 3

Can you dispute charges from Your Quickbooks checking?

I appreciate you for posting your concern here in the Community, @Diver8183.


I'm here to guide you to the right support who can help dispute unwanted charges from your compromise card.


I'd love to check the details, however, for security reasons, my access is limited to do it here in the Community page. In this case, I recommend contacting GreenDot Bank support, they have tools to pull up your account in a secure environment and dispute the charges with them.


Please keep in mind that our Support Team is open from 5 am to 9 pm PST, 7 days a week. I'm including our QuickBooks Checking Account Agreement article to help you get more information.


Additionally, this article has the information you need about handling your funds with QuickBooks Checking: Learn more about QuickBooks Checking accounts and the Cash Flow menu.


Feel free to comment below if you need further help with QuickBooks Checking. I'm always here to help you more. Take care always.

Level 5

Can you dispute charges from Your Quickbooks checking?

I'm interested in finding this out, too.  I think it's a question of general policy, and doesn't have anything to do with any privacy issues.


I'm considering opening a Quickbooks Checking account.  I see that a debit card is used for payment.  I've read that where credit card companies are generally pretty good about protecting a user from fraudulent charges, debit cards offer no such protection.  So it is a major question - what kind of protection is provided against fraudulent charges with the Quickbooks Checking debit card?

QuickBooks Team

Can you dispute charges from Your Quickbooks checking?

Thanks for joining the thread, @oceanbeachesglass. Allow me to chime in and assist you with each of the details you need about fraudulent charges with QuickBooks Checking debit card in QuickBooks Online. 


As a protection against fraudulent charges, any transaction that we believe may violate the law or the conditions of this agreement may be refuse to process. Due to fraud or security concerns, or to comply with relevant law, we reserve the right to limit or block the use of your Card in certain foreign countries at our discretion.


Please see this link for more details about the deposit account agreement: QuickBooks Checking Deposit Account Agreement.


To learn more about checking account in QBO, please review this handy articles: 



Keep me posted if you still have questions or concerns about managing your accounts in QBO. I'll be around for you. Have a great day!

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