Change Orders versus Invoices in Quickbooks Online

Hello there, WHLaurel.

You can create an estimate instead. It's a quote that you give to your customers for the work that you plan to do. This looks like an invoice. However, this is a non-posting transaction. This will only be due once you create an invoice from it. 

Here's how:

1. Click the Plus sign (+) icon.
2. Choose Estimate.
3. Fill in the necessary fields.
4. Click Save and send. 

Once you're ready to bill your customer, convert the estimate to an invoice. 

For more information about estimates, check this article: Set up and use estimates and quotes.

If you have other concerns, we're just around. You can leave a comment below. 

Thank you so much, Kristine! I can't believe I didn't think of that! For the ones I've already created and sent, can I void them or will that affect how the customer sees them? Right now my books are off because it's counting the amounts twice...once from the change order and once from the invoice.

Thank you!!

Thanks for getting back to the QuickBooks Community, @WHLaurel.

Allow me to step in and help provide some additional information about the invoice transaction in QuickBooks Online (QBO). 

I appreciate you for following the information provided by my colleague. In addition, since you've already sent the invoice from the change order, you don't need to delete the invoice you've sent to avoid customer's confusion. Moving forward for the next transaction, you can start to use the estimate and convert it to invoice. 

For additional reference, you can check these articles below:

• Create estimates.
• How to create an invoice.
• How to convert an estimate into an invoice.

Don't hesitate to drop a comment below if you have additional questions about the invoice transaction. I'm always here to help. Wishing you and your business continued success.