cancel
Showing results for 
Search instead for 
Did you mean: 
NFPI
Level 1

Credit card transaction fees for customers

Hello, I would like to know if there's any fee for customers when they make a online payment with a credit card. I know there's a fee for us around 2.5% or something but is there any fee for customers as well? 

For example, I send the invoice for $125, do you charge them $125 or $125 + fee?

Please advise. 

Solved
Best answer May 04, 2021

Best Answers
jamespaul
QuickBooks Team

Credit card transaction fees for customers

Hello, NFPI. 

 

I'd be glad to give you more details about the fees for credit card payments. 

 

There are no fees for the customers when they pay. The processing fees are intended for the merchant. The amount you'll pay usually varies and it depends on how the transaction was made. 

 

This article can provide a clearer view regarding the fees: What are the fees for QuickBooks Payments?.

 

If you've already sent out an invoice and expecting a payment, you can check this article about the deposit times: Find out when QuickBooks Payments deposits customer payments.

 

Do you have more questions about your QuickBooks Payments account or fees? Lay down the details below and I'll shed some more light into the issue. 

View solution in original post

1 Comment 1
jamespaul
QuickBooks Team

Credit card transaction fees for customers

Hello, NFPI. 

 

I'd be glad to give you more details about the fees for credit card payments. 

 

There are no fees for the customers when they pay. The processing fees are intended for the merchant. The amount you'll pay usually varies and it depends on how the transaction was made. 

 

This article can provide a clearer view regarding the fees: What are the fees for QuickBooks Payments?.

 

If you've already sent out an invoice and expecting a payment, you can check this article about the deposit times: Find out when QuickBooks Payments deposits customer payments.

 

Do you have more questions about your QuickBooks Payments account or fees? Lay down the details below and I'll shed some more light into the issue. 

View solution in original post

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us