Hello there, Brcochran379.
The two invoices will no longer show since both were paid by the prior check. When receiving the latest payment for the multiple invoices, the customer should show a credit. It's possible that you're unable to enter the correct amount in the Amount received field.
Here's how to correct it:
- Open the payment.
- Enter the check amount in the Amount received field.
- Click Save and close.
Open the customer's profile, then it will show an Unapplied payment/negative amount.
Feel free to reach out again with further questions. We're always here to help.