Customer put a Stop Payment on a check already deposited and posted as a sales receipt. The check was a contribution and was deposited on Dec 31, 2020. Needs to be removed from sales receipt so it won't be included on their year end contribution stmt.

Hi @ccpbookkeeper,

I'll handle this query for you about a customer payment that was stopped. You can void the sales receipt in your situation. 

Here's how:

1. Go to the Customers menu.
2. Select Customer Center. 
3. Click the Transactions tab.
4. Tap Sales Receipts.
5. Look for the sales receipt in question.
6. Move to the Edit menu.
7. Hit Void Sales Receipt.
8. Press Save & Close.

Open this article for more details on this process: Void or refund customer payments in QuickBooks Desktop. It includes the steps on how you can refund a customer payment or provide a credit.

Do you have other questions about your QuickBooks Desktop company? Let me know in the comments below, and I'll get back to you.