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MoneyToBurn
Level 2

Customize QuickBooks Payment notification email

Is it possible to customize the QuickBooks "Your money is on the way" notification emails sent to me?  It includes a lot of useless information that I already know or don't care about: my company name, my merchant ID, deposit ID.  What it does not include is the only thing I am interested in: who made the payment.

 

So, is it possible to somehow add that to the email so it provides me useful information without me having to log in and look it up?

 

2 Comments 2
Rose-A
Moderator

Customize QuickBooks Payment notification email

Thanks for checking in with us, MoneyToBurn.

I'm here to help and provide you with some information about customizing the notifications for QuickBooks Payments in QuickBooks Desktop.

 

Customizing QuickBooks Payments notifications is currently unavailable in the Desktop version. QuickBooks uses the description on the credit card statement that will help identify the email where the payments are coming from and why.

 

You can get more information in this article: QuickBooks Payments Deposits FAQ.

 

These following articles are a good reference:

 

If you require more information about QuickBooks Payments, please ping me out. I'll be right here to help.

RogerD1
Level 1

Customize QuickBooks Payment notification email

I have been struggling with this problem since last Nov or Dec.

I found the solution yesterday.

Go to intuit.com > home>deposits>quickbooks payments>transaction reporting and you will find the info on each payment.

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