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Anonymous
Not applicable

Deposit received against Invoices and discount need to apply

I just transferred over to to QBO from desktop and facing some issue with how to receive payments on our invoices.   We receive multiple payments discounted from our customers and want to write off the discount that they charge.  Let's say i receive payment for $1960.00 against 4 invoices of $500 each with $10 discount that they took out to pay us early, sometimes i don't know the amount of discount taken earlier when i sent invoice.  Previously i would just apply $1960 against 4 invoices  and there would be a field at the bottom which i will choose quickpay discount $40.00 and it'll solve, but now i can't figure this out in QBO how to go about this. I can't go in individual invoice and adjust as i received about 30-40 payments a day .  I don't see any option for me to write of the discount at the bottom of the deposit window. 

6 Comments 6
john-pero
Community Champion

Deposit received against Invoices and discount need to apply

You will have to create a customer credit memo. You can access the function from the + button or from customer view and select new transaction enter credit memo. Without looking I believe you can set a preference to auto apply the c.m. In your example you would create one cm for the customer for $40 and post it to an expense or contra-income account called Early Pay Discounts.

Sonny209
Level 2

Deposit received against Invoices and discount need to apply

I don't like that as i have many transactions to solve. Right now only solution i can find is to receive payment and then do deposit payment in that deposit screen i see at the bottom i can say discount or any other quickpay option , but i wish there was something easier as i don't have to go through many steps to do that , in desktop it was alot simpler to do this. 

Sonny209
Level 2

Deposit received against Invoices and discount need to apply

Not 

JonpriL
Moderator

Deposit received against Invoices and discount need to apply

Hi @Sonny209,

 

Currently, there isn't an option to set a discount when you receive payments from your customers.

 

While you're unable to add discount to your line items, I can pass along your request to our product developers.

 

They can be able to know your sentiments and can consider adding this feature for future update.

 

Please let me know if you have any other questions. I'll be always around to help.

Sonny209
Level 2

Deposit received against Invoices and discount need to apply

I hope we can request this feature in QBO as it really would be helpful , also discount option when matching invoice from bankfeeds. 

RenjolynC
QuickBooks Team

Deposit received against Invoices and discount need to apply

I'll surely pass your suggestion to our Product Development Team, Sonny209.

 

In the meantime, you can add the discount as a line item on your invoices. Then, add and match them to the downloaded banking transactions.

 

If you need anything else, feel free to reach out to us at any time. Have a great day! 

 

 

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