I have a Quickbooks Business Debit account connected to my Quickbooks Online account. A client sent me a paper bank check as invoice payment, how do I cash this to my Quickbooks Debit account if it's only connected through Green Dot Bank and I can't physically go deposit it since this is a virtual bank. Is there a mobile app I can use?
You can utilize one of our integrated third-party apps to process the virtual check you received from your customer. Let me show you how.
Additionally, I've got you this helpful article for the steps in creating a document showing all your customer's transactions: Create and view customer statements.
If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to help. Stay safe!
I appreciate you getting back to us, @mo5397.
Allow me to provide some clarification about depositing a paper check and cash it to your QuickBooks Debit account.
Your QuickBooks Cash account holds real money like any other bank account and handles your accounting. Since you connect it with a virtual bank, it depends on them if they accept paper checks to deposit on their bank.
In this case, I suggest contacting their support team to verify it. And they can also provide some information on how to cash the paper check to your Quickbooks Debit account.
I'm adding these articles to learn more about the QuickBooks Cash Account:
On the other hand, you can find the Apps menu from the left panel of your QuickBooks Online (QBO).
Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Have a great day.
What do you mean "since you connect it to a virtual bank" ? I thought my Quickbooks Cash account acted as a bank account on its own? Do I need to have a regular bank (such as Chase or PNC) business banking account connected to my Quickbooks Cash Account in order to deposit money?
Yes, you need a regular bank and connect to your QuickBooks Cash, mo5397.
Connecting a bank account will help you deposit or transfer money in and out to your QuickBooks Cash account. Let me show you how:
QuickBooks will send two small deposits to the account within the next 3 days. After you get the confirmation email, come back to QuickBooks to verify the transactions.
Once the bank account is connected, you can then transfer the funds to your QuickBooks Cash account. Check out again this article for more details: Use your QuickBooks Cash account, and follow Step 3.
Let me know if you need anything else by commenting below. I'm always right here to help deposit the paper check to your QuickBooks Cash account.