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cwhitley1
Level 1

Desktop 2021 vendor name on check in address portion

I just printed a batch of checks and the vendor name is no longer printing in the address portion of the check (where the check is mailed to). For years in the vendor information I have entered the vendor name and then in the address portion I have the street address and then city, state, zip. When checks print it pulls in the vendor name and then what is in the address and prints that information where it will show through the window of an envelope of where the check should be mailed. All of a sudden it stopped pulling in the vendor name as the first line of the mailing address for the check. All it is printing is the address, with no name of who it is being mailed to. Something changed in QB Desktop. Is there a fix for this or will I need to edit thousands of vendor addresses to include the name as the first line, even though this is not how it has always worked previously?

3 Comments 3
MadelynC
Moderator

Desktop 2021 vendor name on check in address portion

I’m here to help you fix it, @cwhitley1.


You can use the QuickBooks Print & PDF Repair Tool to resolve your printing issue. This tool is designed to discover and repair errors that occur while printing. Before that, make sure your QuickBooks Desktop account is up to date.


Then, you can now download and install the QuickBooks Tool Hub. I’m glad to show you the steps.

 

  1. You need to close your QuickBooks account.
  2. Download the most recent version of the QuickBooks Tool Hub, then save the file somewhere you can easily spot it.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Pay heed to the onscreen prompts to install, then agree to the terms and conditions.
  5. When the installation completes, click the icon on the Windows desktop to open the tool hub.


Once done, follow the outlined steps below to run the QuickBooks PDF & Print Repair Tool.

 

  1. Select Program Problems.
  2. Choose QuickBooks Print & PDF Repair Tool.
    Capture.PNG
  3. Attempt to print again, then check if the vendor name prints in the address portion of your check.


You can read this reference to learn more about resolving printing issues in the program: Troubleshoot Issues with Printing and .PDF Files.


In case you want to modify or memorize your checks in the future, you can use this article for complete instructions: Create, modify, and print checks.


If you have any other concerns or questions about managing your vendor transactions, please don’t hold back to drop a comment. I’d be glad to provide you further assistance. Take care always

cwhitley1
Level 1

Desktop 2021 vendor name on check in address portion

I tried that and I am still having the same problem. There was some type of update that changed how it pulls in vendor information onto a check before printing.  The only way that I can get around it is to change the vendor set up information to include the vendor name as the first line of the vendor address. I will have to change this for thousands of vendors. It used to pull in the vendor name field as the first line of the vendor address on the check and then the rest of the address lines in the vendor address field under that. This is a change that needs to be made in QB Desktop to make it go back to how it was before. It is not a problem with communicating with the printer, etc. It is a problem with how QB is pulling in the information to put on the check before it sends that information to the printer. Something changed and automatically updated how it works, without anyone considering the effect it has on existing users with tons of data. I just want it to work like it did before a programmer messed it up.

BigRedConsulting
Community Champion

Desktop 2021 vendor name on check in address portion


@cwhitley1 wrote:

I just printed a batch of checks and the vendor name is no longer printing in the address portion of the check... All of a sudden it stopped pulling in the vendor name as the first line of the mailing address for the check. All it is printing is the address, with no name of who it is being mailed to...Is there a fix for this or will I need to edit thousands of vendor addresses to include the name as the first line, even though this is not how it has always worked previously?


 

Yes, you need to include the vendor name as the first line of the address block. This is how QuickBooks desktop has always worked, for about 30 years now. I'm not sure what you were seeing before.

 

All names in QB work this way. If you, for example, omit the customer name from a customer's address, then the printed invoice won't include the customer name - anywhere!

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