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Discover payments

Having problems processing discover?  Why?

1 Comment
QuickBooks Team

Re: Discover payments

Hello there, @corkarooster58.

 

Thanks for posting your experience here in the Community. 

 

We had an investigation where the discover banking connection does not pull up the transactions. However, this issue has already been resolved.  

 

If you're still experiencing this issue, I recommend contacting our QuickBooks Online Support Team. They have additional tools to dig deeper as to what’s causing the problem to reoccur.

 

Here's how to contact our customer support:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.

On the other hand, if you get a banking error when connecting the discover bank account with QBO, you can check this article for the recommended troubleshooting steps: How to manually update an account to fix banking errors

 

For future reference, you can always visit these articles to learn more about the banking transactions in QBO:

Fill me in if you have any other concern about banking transactions. I'll be around to help you out. Have a great day ahead.