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If you think you are receiving duplicate charges from your QuickBooks Online subscription you can double check the below items:
1. Get a copy of your bank statement that shows the duplicate charges
2. Verify if all the charges have the same amount and description e.g. Intuit Australia Pty Ltd
3. Confirm if you have signed up for multiple QuickBooks Subscriptions
If you still have questions about your billing please contact support for further investigation.
If you think you are receiving duplicate charges from your QuickBooks Online subscription you can double check the below items:
1. Get a copy of your bank statement that shows the duplicate charges
2. Verify if all the charges have the same amount and description e.g. Intuit Australia Pty Ltd
3. Confirm if you have signed up for multiple QuickBooks Subscriptions
If you still have questions about your billing please contact support for further investigation.
I have a duplicate charge on JULY 17th for 42.64; how can you reimburse me that?
@Beonelyn - Product Champion wrote:If you think you are receiving duplicate charges from your QuickBooks Online subscription you can double check the below items:
1. Get a copy of your bank statement that shows the duplicate charges
2. Verify if all the charges have the same amount and description e.g. Intuit Australia Pty Ltd
3. Confirm if you have signed up for multiple QuickBooks Subscriptions
If you still have questions about your billing please contact support for further investigation.
Thank you for the sccreenshot, CleanArte.
We're unable to check your account here in the Community. However, you can contact our QuickBooks support. They will be bale to check your account and provide assistance on the refund for double charges.
This article might come in handy if you need to update your billing information: Update the payment information for your subscription.
Let me know if you need anything else.