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LeeMezza
Level 1

E-Invoices using QB Desktop 2020

We use QB Desktop 2020.  We send customers e-invoices with link for credit card payments.  We receive the payments using Intuit.  

However, even though the e-invoice contains the invoice information and the customer pays via the e-invoice, the payment does not automatically match the invoice when received into QB.

We need to match the payment to the invoice manually.  This can take a lot of time when processing large batches of payments.  Is there a setting that can be changed to auto match the payment to invoice?.

2 Comments 2
john-pero
Community Champion

E-Invoices using QB Desktop 2020

Is there a setting that can be changed to auto match the payment to invoice?.

 

Possibly.  Look in Edit>Preferences>Payments (from the top banner) and see if automatically apply payments is selected or not. If not, select it and save your change.  Some preference changes require a restart

LeeMezza
Level 1

E-Invoices using QB Desktop 2020

Thanks. We will try this.

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