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WearHaus
Level 2

Entering a Reimbursement

How do I enter a reimbursement check after a bill has been paid  in Vendors? We paid our electric bill but the business was sold and we were reimbursed for the past owners part.

 

thank you

Solved
Best answer May 17, 2019

Best Answers
Joyce_P
QuickBooks Team

Entering a Reimbursement

Hello there, WearHaus.

 

I have check the screenshots that you've provided and verified that you have used an expense account in your deposit.

 

To see the credits in the Pay Bill window, you'll have to choose the Accounts Payable account in the deposit. 

 

Then, proceed in following the steps which my colleagues provided above.

 

Please get back to us if you have further questions.

View solution in original post

11 Comments
Anonymous
Not applicable

Entering a Reimbursement

I can show you the steps to record reimbursement for a bill that is already been paid, WearHaus.


First is you’ll need to record a deposit in QuickBooks for the reimbursement. Next, record a bill credit for the refunded amount. Lastly, link the deposit to the bill credit. 


You can check the Scenario 1 section in this article for more information about this process: https://quickbooks.intuit.com/community/Help-Articles/Record-a-vendor-refund-in-QuickBooks-Desktop/m...


Visit us again if there’s anything else that we can help you with. 
 

WearHaus
Level 2

Entering a Reimbursement

I follow what the directions say but it doesn't show up in the pay bills.  I have tried this before with no luck.  Not sure what I am doing wrong.

WearHaus
Level 2

Entering a Reimbursement

I followed the directions and I get to the last part where you connect the 2 and it doesn't show up in pay bills.  What am I doing wrong please.

Mark_R
QuickBooks Team

Entering a Reimbursement

Thank you for getting back to us, @WearHaus.

 

I appreciate following the steps from the article provided by my colleague.

 

I'd really love to help you but I hope you can share more information about what you've done so far when connecting transactions in pay bills. This way, we can help you provide the right resolution of your concern.

 

Feel free to post again or comment below if you've got some time. Thank you.

WearHaus
Level 2

Entering a Reimbursement

I am attaching some pictures of what I did

 

WearHaus
Level 2

Entering a Reimbursement

Here is the second one

Catherine_B
QuickBooks Team

Entering a Reimbursement

Hello there, WearHaus.

 

You'll have to make sure that the "From Account" used when you created the Deposit, is the Accounts Payable account.

 

Once done, let's review the vendor Credit created. Use expense account used from your original Bill. Which is you are choosing the correct account, based from the screenshot you provided. 

 

We can now link the deposit to the Bill Credit

  1. From the Vendors menu, choose Pay Bills
  2. Check the Deposit that matched the Vendor check amount. 
  3. Select the Set Credit button and apply the Credit you created earlier. 
  4. Then, click Done
  5. Proceed to Pay Select Bills and then Done

I'll be around if you need more help. 

WearHaus
Level 2

Entering a Reimbursement

I am so very sorry as I must be dumb.  Here is where it is at.  Still can't connect.  

MaryLandT
QuickBooks Team

Entering a Reimbursement

Hello there, @WearHaus,

 

Allow me to provide you with screenshots on the solution provided by my colleagues in this thread. 

 

Step 1: Make deposit.
makebankdeposit.PNG

Step 2: Create a bill credit.
createabillcredit.PNG

Step 3: Link the deposit to the bill credit.

linkdepositwithbillcredit.PNG selectthecredit.PNG

 

After following the steps above, you now have a credit on your vendor's account.

vendorcredit.PNG

Should you need anything else, please let me know. I'm always around whenever you need assistance entering the reimbursement check. 

WearHaus
Level 2

Entering a Reimbursement

Those are great!  Except no credits show in pay bills.  Is there something that I need to turn on?  We have other credits from vendors and none of them show.  We have recently changed owners so we have a new QB.  There was never this problem in the old one.

I really appreciate your patience and help.

Joyce_P
QuickBooks Team

Entering a Reimbursement

Hello there, WearHaus.

 

I have check the screenshots that you've provided and verified that you have used an expense account in your deposit.

 

To see the credits in the Pay Bill window, you'll have to choose the Accounts Payable account in the deposit. 

 

Then, proceed in following the steps which my colleagues provided above.

 

Please get back to us if you have further questions.

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