ever since i swithched to QB Online I have credits for vendors that aren't real. does anyone else have this problem?
I have credits to a vendor that I haven't put in and are not real so I can't use them. So when I flag invoices for payment I have to delete the credit to issue a payment for the correct amount. Does anyone else have this problem?
This usually happens when you convert your data to QuickBooks Online. Since it came from a different file type, some transactions are converted on a different way. To fix this, let's figure out what are those transactions and account it properly.
Let's open the original file and locate those transactions. If they are not really true vendor credits or not a valid transaction, you can proceed with deleting or voiding it.
Find and open the transaction.
Select More, then choose Void or Delete. (Note: For time activity transactions, you don't have to select More since the Delete Button is readily available).