Hello there, Gazza13.
Welcome to the Community space. I'm here to assist you with matching a bank account transaction with your expenses.
The downloaded expense transactions from your bank should show a negative amount when you perform a transfer. Since it shows as positive on your end, we need to investigate further to resolve the issue.
You can add more details about what bank you're currently using in QuickBooks Online. We'll need to check if there are any reported issues related to your financial institution.
In case you need a quick help from our Phone Support Team, you can reach them through this article:
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I'll be on a lookout for your response about matching expenses. You can add more details by posting a comment below.