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Level 1

Good morning, I have 3 credit card payments i processed last week and they have a not saying "WITHhELD"

What is withheld means a payment
1 Comment
Moderator

Good morning, I have 3 credit card payments i processed last week and they have a not saying "WITHhELD"

Thank you for reaching out to the QuickBooks Community, info1405. When there is a Withheld note, the payment is on hold, and we are reviewing it. If there is a problem, an email would have been sent with instructions on how to get this matter resolved. You can refer to this article to see why your funds may be on hold. However, I recommend that you contact our Payment team to review your account and get an update. Here's how to get in touch with us:

  1. Log into your QuickBooks Account.
  2. Click Help (?) at the top right.
  3. Please enter a brief description of the issue and select Let's Talk.
  4. Use the Start a chat or the Callback feature option to connect with an agent.

Please let me know how this goes and if you need additional assistance with processing payments. My team and I will be here to help the best way we can. Take care and be safe!

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