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CJustice360
Level 1

Hi %2C Im needing assistance with a deposit which was stated to be made on the 25th of November

Hi id like assistance looking into a deposit  which has not reflected into my business account

1 Comment 1
Ryan_M
QuickBooks Team

Hi %2C Im needing assistance with a deposit which was stated to be made on the 25th of November

Hi @CJustice360,

 

Let's go through the steps you can take when you have missing bank transactions in QuickBooks Self-Employed (QBSE). 

 

Here's how:

 

  1. Go to the Gear icon.
  2. Select Bank Accounts.
  3. Press the Refresh all button.

You can also import those missing transactions by hand. Take a look at this article for the steps: Add older transactions to QuickBooks Self-Employed.

 

As for any duplicate or personal transactions you want to remove, see this article: Exclude or delete transactions in QuickBooks Self-Employed

 

I'll be around if you need further assistance. Feel free to tag me in the comments below, and I'll take care of them. 

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