Hello Lauren,
You can reach out to phone support representatives using this link: Get Help with QuickBooks Online.
Here's another link that you can use to reach them:
- Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
- Make sure to select QuickBooks Online United States in the upper-right corner of the page.
- Under the What can we help you with section, select the topic that is related to your concern.
- Go to the second section and click the Get Phone Number button.
Meanwhile, you can also provide additional details when you post here in the QuickBooks Community page. We might be able to help you with your concern without calling our phone support.
Any additional information and screenshots would be much appreciated. Thanks in advance!