Good day, leonardswash.
To turn on the tips tracking feature, please follow these steps:
- Click the Gear icon at the upper right corner.
- Under Your Company, select Account and Settings.
- In the left-navigation panel, click Sales.
- Click on the pencil icon on Sales form content.
- Check the Tips (Gratuity) box, and click Save.
- Click Done.
You can now record customer's tips.
For more details about recording tips, you can check this article: How to Record a Tip.
Feel free to reach the Community team if you have any other concerns.