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Experienced Member

How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using quickbooks payment services but am processing the ACH directly with my bank?

I do not want to lose transaction details - i.e., I just dont want to void the payment and reissue
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Established Community Backer ***

Re: How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using quickbooks payment services but am processing the ACH directly with my bank?

Create a refund receipt for the original returned ACH invoice payment. Then create a new invoice since the payment was returned.
Experienced Member

Re: How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using quickbooks payment services but am processing the ACH directly with my bank?

This is related to a vendor payment| Vendor sends their bill;I enter the bill in QB; I pay them via an ACH through my bank on 5/31; on 6/3 the bank notifies me that the ACH did not go through... what do now?


Goal is to not: mess up my bank recs for both May and June; not have to re-enter the Bill; not lose the details. 

 

Experienced Member

Re: How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using quickbooks payment services but am processing the ACH directly with my bank?

This is for a Vendor...

 

I receive a bill from a Vendor; I enter the bill on 5/15; I pay the bill via ACH through my bank on 5/30; I receive notice from my bank that the ACH did not go through (turned out they gave me the wrong account number).:: what do I do now  so that: I don’t screw up the bank recs for May and June; I don’t have to re-enter the Bill; I don’t lose the details of the transactions (IE I can see that I tried to pay them, I can see the ACH went out, I can see the ACH was returned); I can apply the new ACH against the now Re-Outstanding Invoice

Moderator

Re: How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using...

Hi there, paulcwhite1.

 

In this case, create a bank deposit to Accounts Payable (A/P) to link it to the vendor's bill.

 

First, pay the bill so you can create a payment check:

 

  1. Open the bill and click on the Pay Bill button.1.PNG
  2. On the Pay Bills page, select Pay Selected Bills.
  3. Click on Done and close the bill.

Then, create a deposit:

  1. From the Banking menu, choose Make Deposits.
  2. Set the Deposit To and Date fields.
  3. In the Received From column, choose the vendor's name and select Accounts Payable in the From Account column.3.PNG
  4. Enter a memo and the amount.
  5. Click on Save & Close once done.

Let's link the deposit to the bill by following these steps:

  1. Open the bill payment check.
  2. Unselect the bill and mark to choose the deposit transaction.2.PNG
  3. Click on Save & Close.

You can now pay the bill again.

 

Let me share these articles for future reference:

Please leave a comment below if you have further questions. I'll be here to help. Have a wonderful day.

Established Community Backer ***

Re: How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using quickbooks payment services but am processing the ACH directly with my bank?

Ah, I see. I was thinking it was a returned ACH payment from your customer. The instructions you were provided by my teammate should be helpful to you, since this was a vendor payment and not a customer payment.

Not applicable

Re: How do I best post an ACH payment to a Merchant that is returned by the bank - I am NOT using quickbooks payment services but am processing the ACH directly with my bank?

This is PERFECT! Thanks to both of you!

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