Hi there, @antpel60.
I'd be glad to help you out by sharing possible scenarios I could think of.
Are you trying to unlink your Merchant account in your QuickBooks Desktop (QBDT)? If yes, you can go to the Product Information window and remove your Merchant account from there.
Here's how:
- In your QBDT account, click F2 on your keyboard. This will open the Product Information window.
- Press Ctrl + A on your keyboard again to get a prompt to clear your AuthID.
- Select Yes to confirm.
However, if you want to change the account deposit payments, you can sign in to your Merchant Service account. Let me guide you how.
Please know that QuickBooks can't deposit payment into these types of accounts:
- PayPal
- Lines of credit
- Mutual fund accounts
- Government accounts
- Credit card checks
- Routing numbers used for wire transfers
- Paper draft accounts
- Any non-transactional account
To proceed, follow the steps below to change your deposit payments:
- Sign in to Merchant Service Center.
- Go to the Account menu, then select Account Profile.
- In the Deposit Account Information section, click Edit.
- Fill out the New bank account section
- In the Routing Number field, enter your bank's routing number.
- In the Account Number field, enter the number of the account you want to change to. Enter it again in the Confirm Account Number field.
- Make sure the name in the Account Holder/Doing Business As field matches the bank account owner's name exactly.
- Select an option from the Reason for this account change dropdown.
- When you're ready, select Submit.
Here's an article you can read for more details: Change the account QuickBooks deposits payments into.
Just in case you want to check when QuickBooks deposits customer payments, feel free to check out this article for more information: Find out when QuickBooks Payments deposits customer payments.
Please feel free to leave a comment below if you're referring to something else or if you have any other questions. I'm always here to help. Have a great day and keep safe.