How do I change an amount I entered paid on an invoice?
You can change the amount on a paid invoice by following the steps below. Please take note that the invoice's total due changes. If the amount is greater than the previous one, it will be open again for the amount that is still due.
If not, then the excess payment will be added as credits, and you can apply it to the next invoice payment.
Here are the steps:
On the left panel, click Sales.
Click the Customers tab, and click the customer's name.
Find and click the invoice to open.
Edit the amount from the Amount column.
Click the Save button.
Click Yes when you get a prompt "The transaction you are editing is linked to others. Are you sure you want to modify it?".
You will get another prompt that says "We applied an existing credit of (Amount) to this invoice" to click OK.
Then, you will either see the Partial status on the invoice or payment.
I've added some sample screenshots below.
If you have any other questions or concerns, please don't hesitate to get back to me. Thanks.