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How do i change the account into which my merchant service payments are deposited into?

 
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Best answer 12-10-2018

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QuickBooks Team

Good day cafenginer3, You can log in to your merchant ser...

Good day cafenginer3,

You can log in to your merchant services account to change/update the bank account. Here's a great article that will guide you through the process:

https://community.intuit.com/articles/1021334

Please let me know if you're able to successfully change the information. Should you have additional questions, feel free to leave a comment below.

3 Comments
QuickBooks Team

Good day cafenginer3, You can log in to your merchant ser...

Good day cafenginer3,

You can log in to your merchant services account to change/update the bank account. Here's a great article that will guide you through the process:

https://community.intuit.com/articles/1021334

Please let me know if you're able to successfully change the information. Should you have additional questions, feel free to leave a comment below.

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I have changed the account for which I want the credit ca...

I have changed the account for which I want the credit card deposits on the change settings screen months ago and it *still* is depositing to the wrong account (my old account - which I am afraid to close now).  What more do I have to do?  the setting show one bank but the actuality is the money shows up in a completely different bank!
QuickBooks Team

Hello there, @Leah_A_Noe. In your case, I'd suggest cont...

Hello there, @Leah_A_Noe.

In your case, I'd suggest contacting our Merchant Services Team so they take a closer look at this issue. They have the necessary tools needed, such as screen sharing, to help you throughout the process of setting up the correct account for depositing your merchant services payments.

Here's how you can reach out to them:
1. Go to: <a rel="nofollow" target="_blank" href="https://help.quickbooks.intuit.com/en_US/contact">https://help.quickbooks.intuit.com/en_US/contact</...>.
2. If asked, choose your QuickBooks Product.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

Please let me know how it goes by commenting below. I'll be right here to provide further assistance.

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