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Level 3

How do I change the default shipping address on purchase orders? - Desktop

2019 Quickbook Premier Retail

 

We have checked Company > My Company > Company information.  That is correct address in Contact name & Address.

 

We have checked by creating a new Purchase Order > Formatting > Custom Data Layout > Basic Customization > Update Information TAB > The contact information is correct.

 

However in the Purchase Order Ship To Address, it auto populate address is a different address.  This address auto populates in different vendors.  All the same.  Please help, and advice on how we can change this.  Thank you!

Solved
Best answer November 20, 2019

Best Answers
Highlighted
Moderator

How do I change the default shipping address on purchase orders? - Desktop

Let's perform additional steps so you can change the default shipping address on purchase orders, @Erss

 

Based on your details provided above, it seems the Ship To Address isn't matched with your Company Information window. That's why your purchase orders automatically populate a different address.

 

To help fix this, let's go to your purchase order template and change its Ship To Address information. This lets you save a default shipping address. Let me guide you how. 

  1. Go to Lists from the top menu. 
  2. Select Templates
  3. Find your purchase order template and double click it. 
  4. Under the Company & Transaction Information section, click Update Information
  5. Choose Ship To Address
  6. Make sure the Ship To Address information matches your Company Information window. If necessary, update it. 
  7. Click OK

 

The screenshot below shows you the last three steps. 

ChangeShipToAddress.PNG

 

After creating your purchase orders, you can receive inventory either with or without recording bills. To learn more about this process, check out this article: Receive Inventory

 

Please let me know if there's anything else you need. I'll gladly help, @Erss

View solution in original post

5 Comments
Highlighted
Moderator

How do I change the default shipping address on purchase orders? - Desktop

Let's perform additional steps so you can change the default shipping address on purchase orders, @Erss

 

Based on your details provided above, it seems the Ship To Address isn't matched with your Company Information window. That's why your purchase orders automatically populate a different address.

 

To help fix this, let's go to your purchase order template and change its Ship To Address information. This lets you save a default shipping address. Let me guide you how. 

  1. Go to Lists from the top menu. 
  2. Select Templates
  3. Find your purchase order template and double click it. 
  4. Under the Company & Transaction Information section, click Update Information
  5. Choose Ship To Address
  6. Make sure the Ship To Address information matches your Company Information window. If necessary, update it. 
  7. Click OK

 

The screenshot below shows you the last three steps. 

ChangeShipToAddress.PNG

 

After creating your purchase orders, you can receive inventory either with or without recording bills. To learn more about this process, check out this article: Receive Inventory

 

Please let me know if there's anything else you need. I'll gladly help, @Erss

View solution in original post

Highlighted
Level 3

How do I change the default shipping address on purchase orders? - Desktop

Thank you!

 

For others that if by doing this it does not solve the issue.  This QB post have more steps that you may take to check on your file, and other options.

 

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-do-i-change-the-defa...

Highlighted
Moderator

How do I change the default shipping address on purchase orders? - Desktop

Thanks for providing me a link on checking your file and other options to help resolve your issue, @Erss

 

I'm glad that you're able to change the default shipping address on your purchase orders by performing the steps I provided above. 

 

I'd suggest visiting this website: Expenses and VendorsThis link provides you numerous articles on how you can effectively manage your vendor transactions, such as your purchase orders. 

 

Please know that the Community is always available for you if you need further assistance. Take care always, @Erss

Highlighted
Level 1

How do I change the default shipping address on purchase orders? - Desktop

How can this be done in Quickbooks Online?

Highlighted
QuickBooks Team

How do I change the default shipping address on purchase orders? - Desktop

Thanks for dropping by this thread, @barb2596.

 

You can change the default billing address by going to the Company settings under the Address section. There you can update and check the Same as company address box to make sure the PO uses this information as your shipping address.

 

Here's how:

  1. Select the Settings icon on the top right.
  2. Choose Account and Settings.
  3. Go to Company settings and then click the Pencil icon on the Address section.
  4. Check the Same as company address box.
  5. Click Save.

This way, you can update your company shipping address seamlessly.

 

I'll add this video article as your reference on how to update company information in QuickBooks Online: Edit company settings in QuickBooks Online.

 

Additionally, you can reference this article as your guide in creating purchase orders and apply it to a transaction: Create purchase orders in QuickBooks Online.

 

Please don't hesitate to reply here if you have more questions. I'm always here to help. Have a great one!

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