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Level 1

How do I "Click Approval" on the Approve Payment page for NJ Income Tax payment?

 
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QuickBooks Team

How do I "Click Approval" on the Approve Payment page for NJ Income Tax payment?

Let me help you Click Approval in the Approve Payment page in your QuickBooks Online (QBO), @tracyla.

 

If you're unable to click this option when approving the payment on the Approve Payment page, there may be an issue with the browser that you're using.

Sometimes local internet cache files stored in the system can cause unexpected behavior in the product. To fix this, we can perform some basic troubleshooting steps.

 

Let's start by using a private window to access your account. This a special mode where the browser doesn't record the browsing activity on the local device, so no trace will be left on the computer. Here's how:

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 
If you're able to click it, then let's clear the cache in your web browser or try using a different supported browser. This might be a temporary issue with QuickBooks and the current browser that you use.

Let me also provide you a link to check if your browser is compatible with QuickBooks: Fixit.intuit.com.

If you're still getting the same issue, it could be that process of your tax payment was late. For most states, you must approve e-payments by 5 pm PT, two banking days before the payment date. You can check this out by checking the e-payment status of your tax payment

If there's anything else that I can help you with payroll taxes, please let me know in the comment section down below. I'll be always around to help.

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