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Level 1

How do I completely disable invoice emails?

As the title says, how do I completely disable invoice emails? We're mainly using the API and we'd like the customization and control of sending the emails ourselves through our own internal systems so we'd like to completely shut off QBO invoice emails.

1 Comment
Moderator

How do I completely disable invoice emails?

Hello @aaronvectorcare,

 

Thank you for posting here in the Community. Let me share some clarification about the invoices in QuickBooks Online.

 

I can see how beneficial being able to shut off the feature whenever needed. Currently, an option or ability to disable the invoice email is unavailable.

 

We continue to improve the product, and this preference might be available in the future. As we assess this, I recommend you visit our QuickBooks Blog to stay updated with all the changes that are being made.

 

For additional reference, you can use the following article to edit customer information, like changing the preferred delivery method in QuickBooks: Edit customer information.

 

Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.

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