cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

How do I enter a stop payment?

A customer stopped payment on a check. How should I enter this into QuickBooks?
1 Comment
Highlighted
Moderator

How do I enter a stop payment?

Welcome to the Community, @lindalee1.

 

Since the customer requested a stop payment on a check, you can use the Journal Entry (JE) feature to reflect the non-payment. The process includes creating an item for bounced-check fees and an account where you can store them.

 

During the JE process, you'll need to debit Accounts Receivable and credit the bank account from the Account menu.  I want to ensure you'll be able to perform this correctly, so I'm attaching the article that includes detailed step-by-step instructions:

 

How to enter a bounced check using a journal entry.

 

For future reference, check out the Create a journal entry in QuickBooks Online article. It contains a video tutorial about the other way of entering transactions.

 

Please know the Community has your back. If you have additional questions, click the Reply button and post a comment. I’m here ready to assist further. Enjoy the rest of the day.

Need to get in touch?

Contact us