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Beeprecious6
Level 1

How do I enter cash received back when purchasing something with a debit card

 
4 Comments 4
AlcaeusF
Moderator

How do I enter cash received back when purchasing something with a debit card

Hi @Beeprecious6,

 

I'm glad to see you dropping by here in the Community. I can show you how to enter the cash refund from the purchase in QuickBooks Online.

 

You can create a vendor credit to affect the expense account you use for this vendor. Enter the same category or item details that you're getting a credit or refund.

 

Here's how:

 

  1. Click the + New option.
  2. Select Vendor credit or Receive vendor credit
  3. In the Vendor dropdown, choose your vendor.
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting the credit for.
  5. Hit Save and close.

 

Once done, you can proceed with following the remaining steps in this article (perform instructions from Step 2 to Step 3). It will guide you on how to link the credit and deposit using the Pay Bills feature: Enter a refund from a vendor.

 

If you're planning to apply a vendor credit toward any open or future bill, visit this article: Handle vendor credits and refunds in QuickBooks Online.

 

Additionally, I've attached a link you can use as a guide for running vendor reports and viewing transactions related to a specific vendor in QuickBooks: Run a report with vendor totals.

 

Keep me posted if you have any questions about the refund process or entering transactions. The Community and I will be around to lend a hand.

my-answer-is-nonsense
Level 5

How do I enter cash received back when purchasing something with a debit card

@AlcaeusFsame question here. the steps worked and the vendor’s balance is now correct, but the "Totals" of the transactions are incorrect. Looks like the vendor refunded me twice. How do I fix it?

ShiellaGraceA
QuickBooks Team

How do I enter cash received back when purchasing something with a debit card

Thanks for joining us here today, @MY-answer-is-nonsen.

 

I'll share some information about the vendor totals. You'll want to verify the transaction that causes the duplicate. From there, you can choose to delete it. This way, your vendor totals will be correct. 

 

Also, remove filters from the Transaction List to ensure the balance between transaction totals and vendor balance.

 

 

 

 

After checking or deleting the duplicate transactions, pull up the vendor report again to see if they are now balanced. Use the article on how to get the report shared by my peer @AlcaeusF above.

 

For other vendor-related tasks, feel free to browse our help page. It contains topics with articles to guide you along: Expenses and vendors.

 

Don't hesitate to reply anytime if you have follow-up questions or concerns with vendor transactions. I'll be around for you. Take care and have a great day ahead.

my-answer-is-nonsense
Level 5

How do I enter cash received back when purchasing something with a debit card

Cashback can be recorded as a bank deposit with an income category

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