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How do I post a credit against a purchase order to correct the item quantities?

I initially received an invoice for items I have input as a vendor purchase order. When this invoice initially came in, based on the quantity received, we received those items in full. But at later time we actually had to return those items, then was issued a credit from vendor. How do I apply the credit towards the purchase order so that it reflects I still have a certain amount of items left to purchase?

 

Because it is showing on the Purchase order that the item in received in full, when actually now it isn't due to the returned items.

4 Comments
BRC
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Re: How do I post a credit against a purchase order to correct the item quantities?

There isn't a way to apply a bill credit to a PO.  Is there really a need to do so?  It seems the transactions related to the order are complete.

QuickBooks Team

Re: How do I post a credit against a purchase order to correct the item quantities?

Hello there, Steph-WDSite.

 

Thanks for coming in with us. Let me guide you on how to handle returned items from purchase order that has been received in full.

 

Since you've already received those invoice item in full, you can create a new purchase order for those returned items.

 

Here's how:

  1. Go to the Vendors menu.
  2. Select Create Purchase Orders.
  3. From the Vendor drop-down, choose an existing vendor or add a new vendor.
  4. Fill in the line item area by entering the items you're ordering.
  5. Select Save & Close.

That's it. If there's anything else I can help you with applying credits in QuickBooks, just let me know. I'm always happy to help.

Not applicable

Re: How do I post a credit against a purchase order to correct the item quantities?

But they are not. By returning those items I need to correct the quantity on the PO that we still need to order. So since I credit was issued back for those returned items, I would like the PO to reflect still needing "15" feet of pipe. Does that make sense?

 

I initially entered a PO for a job for the pipe supplies needed for a job. And as we order things and I get invoices, I apply the quantities ordered to that PO. Then on a weekly basis for our meetings, I can pull a report to see what has been ordered and what is still left to order, etc. So by looking at things currently, it makes it look like we have ordered/received full quantity of what was on PO.

QuickBooks Team

Re: How do I post a credit against a purchase order to correct the item quantities?

Thanks for explaining what you're trying to accomplish, @Steph-WDSite.

 

Allow me to step into this conversation and provide clarifications about correcting a purchase order in QuickBooks Online. 

 

Being able to link a credit to a purchase order isn't possible in QuickBooks Online. This process is only applicable to a bill. As mentioned by my peer @Charies_M above you'll need to create a new purchase order to track those items that needs to be returned. Afterwards, you can enter a memo on your purchase order to indicate the reason for the transaction. 

 

For the steps in creating PO, please refer to the steps given above. Also here are some helpful articles about recording a vendor refund for your future reference: 

That should do it.

 

Please let me know if you have any other questions about PO in QuickBooks Desktop. I'll be around to provide further assistance. Have a great day!

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