How do I refund a customer the way they paid an invoice?

You can refund your customer invoice credit card payment by going through the specific transaction, Smokeymountainsounds.

Before processing a refund, note that it can only be applied to the same credit card used for the payment and has to be within 90 days from the purchase.

Here's how to begin the refund process:

1. Log into your QBO account.
2. At the left panel, select Sales and then choose the All Sales tab.
3. Find the invoice your customer paid with a credit card.
4. Click More in the footer, then choose Refund.
5. Review the transaction details, then click Save and Close once done.

Return to this thread if you need additional guidance refunding your customer payment. I'm just a notification bell away.