cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Active Member

How do I verify which online version of Quickbooks I am using?

We are considering using a QuickBooks license purchased from techsoup.org to cut down our monthly church expenses. How can we tell if we can successfully move to QuickBooks Online Plus  without losing data.

Additionally how can I tell which version of QuickBooks online is currently in use?

1 Comment
QuickBooks Team

Re: How do I verify which online version of Quickbooks I am using?

Hi there, @Tom 18.

 

Welcome and thanks for joining us here in the Community. I'm here to share some information about purchasing QuickBooks Online (QBO) through retail stores and how to verify the version you're using.

 

QBO currently doesn't have the option to extend an existing subscription using a QuickBooks Online version purchased through retail stores, e-tailers, or third-party vendors. Activating a retail version while you have an existing QBO subscription will create a new account without your current data. You may visit this article for more information: QuickBooks Online products purchased through retail stores and indirect channels.

 

To answer your second question, you can verify the QBO version that you're currently using by going to the Billing and Subscription on your company settings. Here's how:

 

1. Click the Gear icon at the top, then pick Account and Settings under Your Company.
2. Select Billing & Subscription on the left pane.
3. On the QuickBooks section, you'll see your QBO version on beside Plan details.

 

 

Just in case you need it, you may check out this article that tackles how to upgrade your QBO subscription: How do I upgrade my QuickBooks Online subscription?.

 

That should answer your questions for today. Please let me know if I can be of additional assistance by leaving a comment below. I'm always here to help. Have a good one!