cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

How do you enter a credit card refund in the Mobile app?

How do you enter a credit card refund in the Mobile app?  I have a credit card refund receipt that I want to enter into QuickBooks Online using the Mobile app by taking a picture of the refund receipt and enter it as a credit card credit.  I don't see an option for credit card credit.

Solved
Best answer 05-03-2019

Accepted Solutions
Moderator

Re: How do you enter a credit card refund in the Mobile app?

Hi there, MJOBookkeeper.

 

Entering credit card credits through QuickBooks Online App is unavailable. You can use the app to add notes, photos and attachments to transactions.

 

I'd suggest, that you enter the transactions using a web browser. 

 

You can read this article for more information: Compare mobile app features.

 

I'll be here if you need more help about QuickBooks Mobile App.

View solution in original post

1 Comment
Moderator

Re: How do you enter a credit card refund in the Mobile app?

Hi there, MJOBookkeeper.

 

Entering credit card credits through QuickBooks Online App is unavailable. You can use the app to add notes, photos and attachments to transactions.

 

I'd suggest, that you enter the transactions using a web browser. 

 

You can read this article for more information: Compare mobile app features.

 

I'll be here if you need more help about QuickBooks Mobile App.

View solution in original post

Need to get in touch?

Contact us