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mopbw
Level 1

How long is an ePayment delay if the payment is over $10,000?

How do I find out how long of a delay it will be using ePayment over $10,000? In the help section, it says there is a per payment threshold that is activated for payments over $10,000, which will initiate a slower payment timing.  This is for a recently opened QBO account.

5 Comments 5
Rubielyn_J
QuickBooks Team

How long is an ePayment delay if the payment is over $10,000?

Let me supply some details about the ePayment delayed and how we can take care of this, @mopbw.

 

When you prepare a bill payment in QuickBooks Online Bill Pay, the timing of when your bill is paid relies on the amount of the payment. Aside from that, it also depends on your transaction history, and is limited to banking business days.

 

The standard payment timing for both ePayments and mailed checks are four banking days. You may qualify for payments below $10,000 to be sent on accelerated payment timing (two banking days) when you establish a transaction history. Once your payment timing has been accelerated, you'll also have access to the Bill.com expedited payment options.

 

For more information, you may also review this resource: Understanding payment schedules in Online Bill Pay. It includes insights you need to know about holidays and limits.

 

 

Fill me in if you have further questions about ePayment delayed in QuickBooks. I'm around to always lend a helping hand. Keep safe!

mopbw
Level 1

How long is an ePayment delay if the payment is over $10,000?

As I stated in the original post, the payments are above the $10,000 threshold so I am trying to find out the length of the "slower payment timing" and I have not had the 5 transactions yet for the accelerated payment timing.

mopbw
Level 1

How long is an ePayment delay if the payment is over $10,000?

 
DivinaMercy_N
Moderator

How long is an ePayment delay if the payment is over $10,000?

Hello there, @mopbw. I'm here to provide information about the e-payment timing in QuickBooks Online (QBO).

 

When you're using Online Bill Pay, accelerated e-Payment timing will take two banking days. This will be activated once you establish a transaction history and after completing 5 qualified payments. You can read this article for more details: Understanding payment schedules in Online Bill Pay.

 

On the other hand, you can also reach out to our Phone support team to further answer your payment timing concerns. 

 

I've attached this helpful article that you can use in managing your bill payments in Online Bill pay: Pay bills in Online Bill Pay.

 

Keep me posted if you have any other concerns about managing e-payments in QuickBooks. Have a good one and stay safe. 

mopbw
Level 1

How long is an ePayment delay if the payment is over $10,000?

The phone support couldn't answer the question.  They said I had to reach out to bill.com since they are the entity that processes the payment but couldn't provide any contact information for them.

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