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Level 3

How to add payment type direct debit?

QuickBooks Team

How to add payment type direct debit?

Thanks for visiting the Community, @sharonmcnulty. You can add or update your payment method in the Billing and Subscription page if you've subscribed through the web. Let me show you how: 


  1. In the Settings menu, select Account and Settings.
  2. Go to the Billing and subscription tab, then click Edit in the Payment method section. 
  3. Select Direct Debit, then enter your account info.
  4. Once done, click Save


If you've purchased QuickBooks Online through mobile apps, I'd suggest you contact iTunes or Google Marketplace for further assistance. 


For future reference, read through this article: Upgrade your QuickBooks Online subscription in case you'll need to maximize some features available in the higher plan. 


Let me know if you have additional concerns. We're always delighted to assist you some more. 

Level 3

How to add payment type direct debit?

@katherinejoyceO Thanks for the information. I actually meant as a payment option for paying suppliers?


Ashley H
QuickBooks Team

How to add payment type direct debit?

Thanks for the response, @sharonmcnulty. Let me provide you with information about payments with Vendors.


You can save time by making a vendor payment through Online Bill Pay. When making a payment, a bill will be created behind the scenes and synced back to QuickBooks Online along with the payment initiated. You can code the necessary tracking categories required for the bill. Here's how to add Direct Debit for a Vendor:

  1. Login to your QuickBooks Online account.
  2. On the dashboard, select the Bill pay online widget.
  3. Navigate to the Make a payment tab.
  4. Enter payment information for the vendor.
  5. Choose the Delivery method.
  6. Pick Bank transfer or Check.
  7. Select Review and submit.
  8. Hit Submit payment.

Here's a couple of Community Articles that you may find helpful:

This will put you on the right path. Let me know if you need further assistance. Have a beautiful day!

Level 3

How to add payment type direct debit?

@Ashley H Thanks, I don't have the online widget on my dashboard, where do I find that?

QuickBooks Team

How to add payment type direct debit?

Hi there, @sharonmcnulty.

You cannot see that on your dashboard if you haven’t subscribed to this app or you need to resynchronize if it's already set up. Bill Pay online is a third-party app that has a feature to pay your vendor using direct debit. Let me show you how to enable this feature.

  1. Log in your QuickBooks Online.
  2. Go to the Hamburger icon and select + New tab.
  3. Under Vendors, select Pay Bills Online.

If you haven’t subscribed to any Online Bill Payment you will see a confirmation pop-up if you want to use this feature. Then you have to enter all the necessary details, just follow the on-screen instructions.
To know more about this feature, check out: What is Online Bill Pay?
For future reference, you can check out: What to do if you see unapplied cash bill payment expense on your profit and loss.
Let me know if you have any questions in mind. I’m always ready to help. Take care.

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