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Join nowHello guys,
how do I apply a credit memo in the amount of -500 to a customer invoice issued in the amount of 700? I have a customer with higher amount of invoices and I would like to keep a track of the actual amounts payable by them after partial credit memos are deducted.
I cannot do this through the "Receive payment" icon as I am asked for the "Amount received" value. There is no amount received. This is just internal operation.
Many thanks for your advice!
Solved! Go to Solution.
Hi Lenka,
In the Receive Payment transaction, you can input a zero amount to make the customer's balance to 200.
Here's how:
You'll also want to check this link that will help you on how to enter and apply a credit memo or delayed credit.
You can always reach out to me if you have additional questions.
Hi Lenka,
In the Receive Payment transaction, you can input a zero amount to make the customer's balance to 200.
Here's how:
You'll also want to check this link that will help you on how to enter and apply a credit memo or delayed credit.
You can always reach out to me if you have additional questions.
Thank you Catherine :) It works.
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