How to clear multiple credit memos with one deposit
I have a client that issued multiple credit memos over the course of the year to one customer in particular. This customer paid all of the credit memos with one check of $15,000. Is there a way to clear all of the credit memos with this one check? Thanks.
The amount of the check should be equal to the Total Amount of the Credit Memo.
Go to the Expenses tab below the Check.
From the Account drop-down, choose Accounts Receivable.
Select the Customer:Job drop-down, then choose the Customer.
Click Save and Close.
If you're having difficulty clearing out credit memos on your end, I'd recommend reaching out to our Customer Care Team. A specialist will be able to access your account and further assist you via secured remote access session.