How to record payments in cash that will not be deposited

It's good to have you here in the Community, EricB9378.

We can create a Cash on hand account and deposit your client's payment there. That way, you can record and track that payment when you choose not to deposit that amount in your physical bank.

Here's how:

1. Go to Gear icon ⚙ and select Chart of accounts.
2. Click New.
3. From the Account Type drop-down menu, choose Cash at bank and in hand.
4. From the Detail Type drop-down list, press Cash on hand.
5. Enter the name of the account.
6. Write down your opening balance accordingly.
7. Click Save and close.
   
   

In addition, I've also added an article to help you in case you're ready to reconcile your account in QuickBooks Online.

Don't hesitate to get back to this thread if you have more questions regarding payments and deposits in QBO. We're always here to help. Have a great day!