Hello there, @jcosentino.
I appreciate the steps you've done and for providing the complete details of your concern. Let me share additional ideas on how to record it in QuickBooks.
The steps that you've shared is correct on how to record deferred customer payments. In addition, you can use estimate to record those transactions as workaround. Creating estimate won't appear in the customer center or be posted to a sales account until you add the estimate to an invoice and save it.
To create an estimate, here's how:
- Go to the + New icon in the left panel.
- Under Customers, select Estimate.
- Click Pending in the Estimate status.
- Enter the necessary information.
- You can add a message in the available field.
- Select Save and close.
They can pay you through online payments that they use and record them separately. Once done, create an invoice and link the payments. Here's how:
1. Click the Create icon (+).
2. Select Invoice.
3. Choose the customer. Available estimates to add to the invoice will appear on the right side of the page.
4. Locate the correct estimate from the list and click Add.
5. The same information from the estimate will be copied to the invoice.
6. Select the drop-down and choose Save and send.
However, if there's a remaining balance, you can send them an invoice again.
You can see this article for detailed steps: Set up and use estimates.
Also. I've added our Income and expenses page, it provides topics that will help you with your future task in QuickBooks.
If you have more questions about the process or any QuickBooks concerns, let me know in the comments. I'm here to assist you further. Stay safe.
