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arrowdishandice
Level 1

How to turn off next day funding

 
6 Comments 6
MirriamM
Moderator

How to turn off next day funding

It's nice to have you in the Community, @arrowdishandice. I can provide information about the next day funding feature. 

 

We are on a journey to get everyone on faster funding. Once you've set up QuickBooks Payments, you'll automatically get credit card payments deposited the next day.  Right now, the option to switch back to the previous deposit speed is unavailable. 

 

I have some articles for you that you can read to know more about the next day deposit feature:

If you have any other questions on this or any other topic, please let me know by commenting below. I'm happy to answer it for you. Wishing you well. 

RSHC
Level 1

How to turn off next day funding

Am I understanding that I cannot turn off the next day funding if I don't want to absorb the fees any longer? "...Right now, the option to switch back to the previous deposit speed is unavailable." 

 

YvetteVelarde
Moderator

How to turn off next day funding

@RSHC That is correct. Once you have next day funding, you cannot turn it off. We’re focused on providing faster funding and accelerating the rate at which payments hit a small business’ account. The move to faster funding also helps us to stay competitive in payments processing and has been highly requested by customers.

MichaelRH10
Level 1

How to turn off next day funding

I no longer require next day funding. Are you suggesting I have to cancel by QBO subscription and create an entirely new account? What is the best process for doing that and transferring all history to new account?

Rasa-LilaM
QuickBooks Team

How to turn off next day funding

Thanks for reaching out to the Community about your concern, @MichaelRH10.


Since May 2019, most new Quickbooks Payments customers automatically get the next-day deposits for ACH bank transfers. However, if you set up your merchant account before May 2019, we're working to move you over to this faster funding experience.


Before canceling your current QBO account, I recommend contacting our Merchant Services Team for further assistance. They can provide options on whether to keep the existing subscription or sign up for a new payment account.

 

The information shared by them can help determine the steps to move forward. Click on this link to view the complete contact information: Payments Support.


In regard to transferring your company to another QBO file, you’ll have to use the Export and Import features to move the data.

 

To export:

 

  1. Go to the Gear icon at the top to choose Export data under Tools.
  2. Select the answer to why you're exporting and then hit Continue.
  3. On the Export data page, choose one you'd like to export: Reports/Lists.
  4. Click on the Export to Excel button.
  5. Hit OK to confirm.

To import:

 

  1. Log in to the new account, then click on the Gear icon in the upper right and choose Import Data.
  2. On the Import Data page, select the type of data that you want to bring into the other QBO company.
  3. Click Browse to select a file to be imported and hit on the Next button until finished.

The following links provide an overview of the process as well as answers to frequently asked questions.

 

Keep me posted if you have any other questions or questions. I’ll jump right back in to answer them for you. Have a good one.

Kat220
Level 1

How to turn off next day funding

That is great that you want to provide faster funding but to charge extra for a service that can not be opted out of is not acceptable.  

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