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sanna
Level 1

i accidentally clicked paid on an unpaid invoice, how do i change it back?

 
2 Comments 2
ThomasJosephD
QuickBooks Team

i accidentally clicked paid on an unpaid invoice, how do i change it back?

Hi Sanna, you can delete and recreate the invoice marked as paid, as this will not impact the actual transaction.

 

To delete the invoice, please follow these steps:

 

  1. Go to Invoices and locate the transaction marked as paid by mistake.
  2. Click on the dropdown beside the View link and choose Delete.
  3. Confirm the action by clicking the Delete button.

 

Once done, you can proceed to recreate the invoice.

 

Please don't hesitate to reply below if you require further assistance or have any further questions.

ThomasJosephD
QuickBooks Team

i accidentally clicked paid on an unpaid invoice, how do i change it back?

Hi @sanna,

 

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

 

Please let us know if everything is now working as expected or if you're still experiencing any problems.

 

We'll be glad to assist you further if needed.

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