I am a mental health provider that has moved to telehealth temporarily due to the crisis. How can I use GoPayment to receive payment remotely?

Thank you for reaching out to the Quickbooks Community,@kmt0812. To answer your question, you can indeed process payments with a mobile device. Follow these steps to record the GoPayment transactions:

1. Go to the Gear icon on the Toolbar, then choose Import GoPayment.
2. Choose the payment you need to record.
3. Select Recieve Payment. Just a heads up, if you're receiving payments transaction, it will be saved as unapplied payment until it's linked to the invoice.
4. Record the payment for the customer.
5. Save and Done when finished.

Keep me updated and if you have any other questions, let me know.

Hi @kmt0812,

@SashaMC provided some great steps for how to record your GoPayment transactions.  If you aren't familiar with GoPayment processing, this article will walk you through how it works:

Process a credit card transaction with GoPayment

I hope that helps!  Let me know if you have any further questions!

Thanks,

Lucas